WHAT BRAND OF T-SHIRTS DO YOU USE?
Most of our T-shirts use the American Apparel 2011 Power Washed Tee. The baseball T-shirt is an American Apparel Poly-Cotton 3/4 Sleeve Raglan Shirt. The heather grey shirt is an American Apparel Tri-Blend Short Sleeve Track Shirt.
Our 2nd Collection shirts (Costa Rica, Dallas Reunion Tower and Mexico City, D.F.) use the Canvas T.
HOW DO I KNOW WHAT SIZE SHIRT TO ORDER?
You can check out the sizing chart for the type of shirt by visiting the following links:
- 2011 Power Washed Tee
- Poly-Cotton 3/4 Sleeve Raglan Shirt
- Tri-Blend Short Sleeve Track Shirt
- Canvas Shirt
The guy and girl in the photoshoot are wearing size small. The girl is wearing size medium for a looser fit in the white Oak Cliff T.
WHAT TYPE OF PRINTING DO YOU USE?
Our first collection of shirts were screenprinted locally in Deep Ellum – Dallas. Our second collection was printed by our Dallas friends at Regular Printing.
DO YOU PRINT YOUR OWN SHIRTS?
No, we don’t have the expertise nor the time to print our own t-shirts. We just focus on design.
WILL YOU NOTIFY ME WHEN YOU RELEASE A NEW DESIGN OR RESTOCK A CURRENT DESIGN?
Sure thing, “like” our Facebook page to stay on top of our new releases. We just got started but soon you’ll also be able to stay updated on Twitter and a new blog.
HOW LONG DOES IT TAKE FOR T-SHIRTS TO ARRIVE?
We use standard shipping for orders in the contiguous US and usually takes 5-10 business days. International orders take a little longer, usually 3-5 weeks depending on the destination and customs processing.
WHAT TYPE OF SHIPPING DO YOU USE?
United States orders are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.
HOW MUCH DOES SHIPPING COST?
It depends on the size of your order and if it’s being sent outside the US. The easiest way to see your shipping cost is to add the items to your cart, checkout, and press the “calculate” button. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
DO YOU SHIP INTERNATIONALLY?
Yes, we’ll do our best to ship to almost every country in the world.
*Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We use PayPal and gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments.
DO I NEED A PAYPAL ACCOUNT TO PURCHASE FROM THIS STORE?
No, you don’t need a PayPal account to purchase from this store.
HOW SECURE IS THIS STORE?
We use PayPal for our transactions. PayPal protects your information by employing industry-leading encryption and fraud prevention tools. PayPal will send confirmation emails every time you make a payment and your financial information is never divulged to anyone, not even to us.
WHAT IS YOUR RETURN POLICY?
We want you to be 100% satisfied. If you got the wrong size, unworn shirts can be exchanged within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If a T-shirt is defective, it may be exchanged for a new shirt which will be shipped to you at no additional charge. If you have further questions please contact us at email@example.com.
Returns should be mailed to:
4909 Stagecoach Lane.
Garland, TX 75043